FAQs

Below you'll find a list of common party rental questions when renting from Bouncers of Tallahassee. We know that this cannot cover every question concerning your rental or use of this website, so if you don't find the answer to your specific question here, please call us at (850) 942-2271. We love to hear from our customers; new and old!


Why choose Bouncers of Tallahassee?

Bouncers is North Florida/South Georgia’s premier source for safe, clean and affordable entertainment for all ages.  Throughout the years, we have provided fun and games at well over 1000 parties and events.  Our drivers and staff are friendly and well-trained. We routinely clean and inspect all of our equipment before allowing its use.  We are licensed and insured for your safety.


What type of parties and events do you provide inflatable Rides and Games for?

Whether you’re planning a large festival; school or church event, or backyard party, Bouncers provides fun for every occasion.   Our experienced Event Services Team can assist in planning your event or we can handle everything for you.


How far in advance should I place my reservation?

Please make your reservations as soon as possible. All of our moonwalks are very popular and often book weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want.   


What form of payment do you accept?

In addition to cash and business checks, we accept Visa, MasterCard, Discover and American Express.  If you are paying with cash, please have the correct amount.  For their safety, our drivers do not carry change.


Do you offer multi-unit discounts?

Bouncers strives to provide entertainment value without sacrificing quality and safety.   For pricing or questions regarding large festivals, carnivals, fundraisers, profit-sharing, staffing, etc.  please call 850-942-2271.


What type of ground surfaces can you set-up on?

If possible, all inflatables should be staked in the ground for safety.  If staking is not possible, weights will be required in lieu of stakes.  Set-up location and conditions are the responsibility of the customer, and must be identified upon placing rental reservation and cannot be modified once the driver has left the warehouse.  Bouncers is not responsible for damage to underground cabling and/or utilities.  For information regarding utility locates – dial 811.


Can you set up in a park or other public location?

The customer is responsible for obtaining proper permission and/or permits for equipment rented and placed in parks or other public locations.  If proof of insurance is required, please allow 2-3 business days for processing requests. 


How many people can play in an inflatable at one time?

Some inflatables can safely handle more participants that others. The rental agreement, equipment signage, and rules for operation will be provided to you by at the time of delivery and will state the number of users allowed on the equipment you rent. The inflatable slides allow one to two guests to slide at a time, where most inflatable rides can safely hold between 4 and 10 guests at a time depending on the size of the unit and ages of the riders.  Adult supervision is required for safe operation of any inflatable unit.              


Are your inflatables safe and clean?

Yes.  Our inflatables are constructed with quality and safety in mind! All of our units are constructed from commercial grade 18 to 21 oz. vinyl, with double stitching. All of the materials are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and minimizes the chances of getting entangled.

All of our inflatables are cleaned and inspected after every rental. We are committed to making sure that your children are playing in a clean, healthy, and safe environment.        


What is your cancellation policy?

If, on the day of your rental, rain, high winds or other inclement weather is predicted you will be given the option to cancel your rental or reschedule at no cost. However, once the equipment has left our warehouse, there are no refunds. 
Cancellations can be made up to 7 days prior to an event without penalty.          


Can the inflatables be set-up indoors?

Yes, our units can be set up inside or outside! You will need to have enough ceiling height (about 18’-20’) to accommodate most inflatables although we have some shorter units. The inflatable must not be set up near hot lights, fire prevention equipment, air conditioning vents, or any fire hazard.  Many gymnasiums, halls, churches, or locations with sufficient height will do just fine.   


What should I do if I lose power or have another problem?

Immediately call your delivery driver or the office 850-942-2271 with any concerns regarding personnel or equipment.  In case of a real emergency, dial 911.

Interrupted power is the primary source of inflatable failures. Should the blowers provided to you stop working, immediately remove the children playing in or on it. Then check the circuit breaker to see if it has tripped. If the circuit breaker has tripped, try to identify and isolate any other equipment from the circuit before resetting the breaker. 


How much electricity do I need?

Our inflatable rides and games are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet.  Each blower draws roughly 9-10 Amps (1,000 -1,100w) and some larger units use multiple blowers. Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required.

Concession equipment should not be placed on the same power source.   The units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w).


If you have any other questions not listed here, please don't hesitate to Contact Us or call (850) 942-2271 today.